( from a while ago) the talk about spaghetti souse

what the guy said changed the way i do business because it helped understand that people don't really know what they want untill they try it or taste it, so if you want to make something knew you should use your creative ideas and when you come up with the solution you should ask them how they like it. i can use this in my landscaping business by changing my scripted at the door to something more unique.